Shipping policy

Processing Times

As most of our products are personalised and made to order, please allow 3–5 working days for your order to be created and dispatched.

During busy periods, such as Christmas, Father's Day, Mother's Day, and other seasonal events, processing times may be slightly longer.

Shipping Fees

Delivery is free if orders are £25 and over , orders under are £3.49

Shipping

We currently ship to addresses within the United Kingdom only 🇬🇧.

Shipping costs are calculated at checkout and will be displayed before payment is completed.

Delivery Times

Once dispatched, delivery times will depend on the shipping service selected at checkout. While we aim for prompt delivery, we cannot guarantee delivery dates and are not responsible for courier delays.

Order Tracking

Where tracking is available, you will receive shipping confirmation and tracking details once your order has been dispatched.

Incorrect Addresses

Please ensure your delivery address is correct when placing your order. We cannot be responsible for delays or lost parcels caused by incorrect address information provided by the customer.

Lost or Delayed Orders

If your order has not arrived within a reasonable time after dispatch, please contact us and we will do our best to assist in resolving the issue with the courier.

Contact Us

If you have any questions about your order or shipping, please contact us:

📧 lunasdreamygifts26@gmail.com

Thank you for supporting our small family-run business! 🌙✨